The phone number- (925) 671-3158 puts you in contact with either Mary Nakamura or Sue Anne Griffin in the City Manager's office. If you'd like to meet with me or any member of the Council - they will work to make that happen.
The email - firstname.lastname@example.org - works a little differently. You can put a particular Councilmember's name in the Subject line of your email or not - almost regardless the result is the same. The email is printed out, copied and put in each Councilmember's inbox on their desk at City Hall. Staff is making sure that all Councilmembers are getting the same information. It's just important not to expect a quick reply just because you sent an email. We are not getting your message instantly - I do not get to City Hall everyday. My practice is to pickup my packet and inbox on Friday afternoons. Many emails are expressing an opinion on a matter that will come before Council and I believe, for the most part, the appropriate time to respond is at that meeting - after the public has had their chance to weigh in. Some of your emails ask specific, technical questions that are more appropriately answered by staff and are routed accordingly. The rest tend to be critiques, thank yous or invitations to civic/social events. I read them all. Thank you and keep 'em coming.